Support

Email us and a human replies within one business day. Include the Instagram username or Facebook Page and, for Auto DM questions, the post link and the comment text.

What we can help with

• Auto DM rules

  A rule is not firing, a DM did not arrive, or a keyword matches the wrong comments.

• Scheduling

  A reel did not publish at the scheduled time or shows as failed.

• Connections

  Instagram or Facebook Page will not connect, or a token expired.

• ChatGPT plugin and API

  Tool errors, OAuth problems, or revoking a connection from Settings → API keys.

• Billing

  Plan changes, invoices and refunds.

See also the privacy policy and terms of service.